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Two News items
1. Skyline Webinars - October 2nd 3rd, 16th and 17th - more details and to book click -> Here
2. We had delayed the coloured text feature due to some users requiring spellcheck on the right click menu too.
We have now implemented both menus - so to access the normal browser rightclick menu - its just 'right click'.
To get the new Skyline Colour Text menu - its 'Shift-RightClick'
We are running webinars on Tuesday and Thursday this week to explain more !
Software Upgrade - Sat 31st August
The system has been now upgraded and the system is fully available again. If any issues at all on Sunday 1st and beyond, then full support is available - use the support option as usual to report any anomalies.
The changes include :-
- A performance upgrade on the DataBases
- Template facility and FastText for SOC, Single Defect, Investment (WBAH), and New Build Products.
TRAINING
We will be scheduling some online Zoom training for the new features plus also some new regular drop-in surgerys and also 1:1 surgerys for anyone - These all TBA
For Investment Product Users Only - (WBAH Surveys)
Small Changes to the Investment product :-
-Section 8 Services - is split out into : Gas, Water and Electricity
-PDF report - new management section 0 - for WBAH to quickly see anything major in the observations sections
You can restore your own reports if lodged within the last 2 weeks (before they go off to our deep freezer)
From the avtive surveys list, select 'tools' then 'Restore'.
You'll see a list of your last few reports - those with a green 'avail now', you can restore now. The red ones - press those and it sends us a detailed restore request to grab it from our freezer.
On the photos page you have access to change any of your captions - we give you over 100 but you can amend / add / delete as you wish. There's a help button on the captions page.
Valuation and / or ReInstatement or neither - You can control any combination of these two by using the radio buttons on 'edit address' from your survey list. Or when you buy the report. Section 2.7 then prints as required.
There are a few options when you buy a report - if you get them wrong you can change them using the 'edit address' button from your 'active survey' list
Windows Snip and Sketch Tool - To grab parts of the screen. Here's a short cut - Press 3 keys : Windows Key - Shift - S at the same time. Then drag your mouse to highlight your screen portion. A window will pop up for you to click on and save.
TEMPLATES
You have two survey templates - one for the Bulding Survey and one for the Home Buyer ( incl HCS and BTL) types of survey.
These are your personal templates for you to edit as you wish. We just give you some starter text.
The report text within is copied into your new report when you buy a report.
But did you know you can set your condition ratings and load up some pictures to your template - and then these get copied across too.
PHOTO LOADING
You can drag and drop up to 30 pictures at a time across to the photo load screen. Do make sure they are resized down to around 100kb (0.1MB) most camera photos are around 4MB-8MB
Skyline introduction video - Watch this to find out why Skyline is the perfect companion for the independent surveyor.
We'll answer all of your questions and tell you how quickly and easily you can get started writing the best looking survey reports in the industry.
Watch the video HERE
Skyline Full Training
DATA LOSS
If you suffer a data loss we can normally get the data back for you. If you overwrite any of your data, or there is a server glitch, then we can grab your data from any 'save'. Just email us info@skylinesurveyors.co.uk or use the 'Support' buttons
Cookies ! - Only this sign-on screen uses cookies. We just record which items you have already seen so we don't alert you again. That's it. No advertising, tracking or other dodgy cookies.
TIP OF THE DAY
Did you know that you can have your own customer care text at the back of the survey report? We give you some text for section 8.3 but you can key your own by going to main menu-> ‘edit personal details’ and put your text in the big white box marked customer care. Simples!
